Return Policy
We want you to enjoy your lingerie shopping, so, if it doesn’t fit, isn’t right, don’t fret, most items may be returned within 10 days of receipt. If you wish to talk about what didn’t work or confused we are more than happy to help. Just get in touch with one of our experts via phone, or email and we can help you find something you love.
PLEASE NOTE:
- Shipping charges on your original order are not refundable unless there was a shipping error on our part.
- Items are to be returned in their original packaging to ensure that the items are adequately protected during transit back to us.
- If you purchased items using a discount code or promotion, we’re happy to honor the same code again for a one-time even exchange (e.g. new color or size in the same item).
- We offer returns on outerwear and not inner wear due to hygiene reasons.
- We can tell if you wore it. Seriously.
