Frequently Asked Questions

How do I place an order?

Choose the product you like, select your size and colour, and add it to your cart. When you’re ready, go to checkout, fill in your delivery details, choose a payment option and place your order. You’ll receive a confirmation once your order is placed.

I don't know my size — how do I find it?

Use our Bra Size Calculator to work out your size from your own measurements, or try our 60-Second Fit Finder for quick, guided recommendations. If you’re still unsure, message us on WhatsApp or email and we’ll help you choose.

What if the size I ordered doesn't fit?

Eligible bras and camisoles can be exchanged for another size within 3 days of delivery, as long as the item is unworn, unwashed and unused with original tags and packaging intact. See our Return, Exchange & Cancellation Policy for full details.

Can I return or exchange panties?

For hygiene reasons, panties cannot be returned or exchanged once delivered, except in the case of a genuine defect. Please check the product details and size guide carefully before ordering.

How long will delivery take?

Orders are generally dispatched within 1–3 business days of confirmation. Delivery time after that depends on your location and the courier service available for your area. You’ll receive tracking details once your order has shipped. See our Delivery & Shipping Policy for more.

Do you offer discreet packaging?

Yes — every order is packed securely and discreetly, with nothing on the outer packaging that reveals what’s inside.

What payment methods do you accept?

All available payment options are shown at checkout. You can select the one that’s most convenient for you when placing your order.

How can I track my order?

Once your order is shipped, we’ll share tracking details with you so you can follow its progress. If you need help finding your tracking information, contact us with your order number.

Can I cancel my order?

Yes, cancellations are possible before your order is dispatched. Please see our Return, Exchange & Cancellation Policy for the full process and timelines.

How can I contact you for help?

You can reach us anytime on WhatsApp at +91 9322636334 or by email at info@owomaniyah.in. We’re happy to help with sizing, fit, orders or anything else.